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Where do you ship to?

How much does shipping cost?

How long will it take to get my order? 

What if I need my order faster?

Is my shipment insured? 

What about Duties and Taxes?

Where do you ship from? 

What is your return policy? 

What is your exchange policy? 

How do I initiate a return? 

How much is the return shipping fee? 

When will I receive my refund? 

What if I purchased the wrong size? 

How to measure your ring size

The most accurate way is to go to your local jeweler. If you are buying a ring for someone else, you can bring an existing ring from the recipient in and get that measured. However, if this is not an option, you can use this method at home. 

  • STEP 1: Cut a small thin piece of paper, string, or ribbon
  • STEP 2: Wrap it snugly around your finger and mark off where the end meets
  • STEP 3: Use a ruler to measure to the nearest millimeter (mm)
  • STEP 4: Reference our size chart to find your size

Tips

Use the following tips to make sure you measure your ring size correctly:

  • Do not wrap the paper, string, or ribbon too tight. Aim for a comfortable, snug fit.
  • If the measurement falls between two sizes, order the larger size.
  • When the knuckle is bigger than the base of the finger, measure both spots and select a size in between the two.
  • Measure multiple times to ensure accuracy.
  • Measure towards the end of the day and while you’re warm as your finger size changes dependent on time of day and the weather.
  • Ask someone else to measure for you.

Ring Size Chart

Size

Circumference

Diameter

inches
In
millimeters
MM
inches
In
millimeters
MM
0
1.44
36.5
0.46
11.6
1
1.54
39.1
0.49
12.4
2
1.64
41.6
0.52
13.3
3
1.74
44.2
0.55
14.1
4
1.84
46.7
0.59
14.9
5
1.94
49.3
0.62
15.7
6
2.04
51.8
0.65
16.5
7
2.14
54.4
0.68
17.3
8
2.24
56.9
0.71
18.1
9
2.34
59.5
0.75
18.9
10
2.44
62.1
0.78
19.8
11
2.54
64.6
0.81
20.6
12
2.64
67.2
0.84
21.4
13
2.74
69.7
0.87
22.2
14
2.85
72.3
0.91
23.0
15
2.95
74.8
0.94
23.8
16
3.05
77.4
0.97
24.6

What materials do you use?

Where are your products made?

How can I measure my ring size? 

Can you repair, restore, or resize my jewelry? 

How to clean my jewelry with a polishing cloth?  

What is the warranty for domestic orders? 

What is the warranty for domestic orders? 

Do you offer an extended warranty? 

Can I have my order gift-wrapped with a gift receipt? 

Can I leave a gift message?

Do you offer discreet packaging? 

Is custom jewelry sustainable?

Are lab-grown diamonds more sustainable?

Customer Care

For any additional questions you can reach out in more than one way. We’re here to support you with your purchases and orders.

Chat

We have an online chat available and are here to answer any question.

Email

Send us an email with any question you might have and get in touch with us.

Video Consultation

Book a virtual consultation, chat with a stylist, and get recommendation about your jewelry.